Drops, Crashes and Freezes: Is the iPhone Worth It?

Given my reputation as a Mac "expert," I am often asked for advice about purchasing Apple products. In recent weeks, the question I have most often been asked is a disconcerting one: "I am thinking about buying an iPhone. But I have been hearing reports about its unreliability. Should I be worried? Should I wait for the problems to be fixed before I purchase an iPhone? Should I not get an iPhone at all?" My answer is no. That is, no, you don't have to wait. And no, you certainly don't have to abandon your plans to get an iPhone altogether.

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