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Severe Internet and phone service outages hit Egypt and India Wednesday after two submarine cable communication lines were severed. Submarine cable lines are the main connection lines for Internet service providers and telephony companies. The two lines that connect Egypt sit just off the coast of Alexandria. They were severed at approximately 6 a.m. local time. The accidents knocked out Internet connections throughout 70 percent of the country and international calls throughout 30 percent of the country, according to the Ministry of Communications and Information Technology.

Desktops crash all the time, but e-mail is forever. Or so some 14,000 customers of Charter Communications may have thought until they tried to log on recently and found their messages and photos gone and never to return. It was a software glitch during routine maintenance that caused Charter to permanently dump the 14,000 active accounts. To compensate the people affected, it is offering $50 credits. The deleted e-mails had been provided free of charge to the communication provider's triple play customers, which, in theory, should dampen their ire.

Change may no longer be the only constant; danger is proving omnipresent and therefore a constant variable in enterprise IT planning. "In today's world where a shooter can walk in the front door of a church and open fire, there is really no place that is safe," Henry Dewing, analyst at Forrester Research told TechNewsWorld. "Companies must take steps to act as responsible guardians of their employee body." "Not everyone is in the office when an emergency strikes, so contacting them through as many means as possible is required," said Roberta Witty, research vice president at Gartner.